• Report: #829646

Complaint Review: Samsung Canada

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  • Submitted: Fri, January 27, 2012
  • Updated: Fri, January 27, 2012

  • Reported By: saskdad23 — calgary Alberta Canada
Samsung Canada
7037 Financial Dr,Mississauga, ON Internet United States of America

Samsung Canada Support and excutive support What the did to me, NOTHING, Nothing at all! Internet

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I have a issue with my TV that has been documented by many other consumers as a defect! I contacted Samsung Canada to inform them of this issue and they knew exactly what I was talking about. They refered me to a local service company and told me it was out of my pocket to fix.

I was not happy with this procedure so I called back  and talk to excutive customer service and thay had told me there is no special procedure for my TV and they would not help. I asked to speak to a senior agent or a supervisor and was informed she was the highest and there was NO other higher AGENT 928.

Terry
Calgary Alberta
Canada

This report was posted on Ripoff Report on 01/27/2012 11:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Samsung-Canada/internet/Samsung-Canada-Support-and-excutive-support-What-the-did-to-me-NOTHING-Nothing-at-all-I-829646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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