• Report: #1061209

Complaint Review: Samsung Customer Service

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  • Submitted: Sat, June 22, 2013
  • Updated: Sat, June 22, 2013

  • Reported By: Dennis — Plano Texas
Samsung Customer Service
Internet USA

Samsung Customer Service Poor customer service Internet

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Sumsung Customer Service requested extensive information as to my Plasma 50" Television. After weeks of waiting and many follow-up emails Customer Service made no effort to either address the issue or even to return my inquires. Had been elevated to the Executive level. Heavy Samsung user here and will no longer support Samsung products. Please note that their Plasma TV's are experiencing high failure rates an class action suits have been filed for several of their models.


This report was posted on Ripoff Report on 06/22/2013 07:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Samsung-Customer-Service/internet/Samsung-Customer-Service-Poor-customer-service-Internet-1061209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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