boating
  • Report: #621580

Complaint Review: Samsung Electronics America, Inc.

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, July 08, 2010
  • Updated: Thu, July 08, 2010

  • Reported By: Charles — Pearland Texas U.S.A.
Samsung Electronics America, Inc.
105 Challenger Road Ridgefield Park, New Jersey United States of America

Samsung Electronics America, Inc. dishonest business pratices Ridgefield Park, New Jersey

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!



The TV we bought from Samsung has a manufacture defect that Samsung is now acknowledging and covering even out of warranty. Our TV died after 20 months of use due to this defect. We called and got Samsung to get an repairman from Hidefinition Electronics in Katy, TX . The repairman seem pretty honest but the office worker who set the appointment was crooked and lie to us.



 



I have called Samsung and asked to speak to a supervisor they said they would call me between 1-4 pm. They never called so I called again and they said they were sorry that and that a supervisor would call me back in an hour, they fail to call me again. They are probably embarrassed that they have been caught using crooked people to do their repairs and they know it too.



 



Samsung should be fixing these TVs before they go bad because the defect could cause secondary damage to the components and Samsung is not covering that they are cheating the consumer in this respect.



 



Samsung is not acting responsibly or honestly they are just taking what for the moment seems to them to be the less expensive way to deal with this problem instead of doing things the right way which would cost them more in the short run but enhance and ultimately pay off in the future.




This report was posted on Ripoff Report on 07/08/2010 02:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Samsung-Electronics-America-Inc/Ridgefield-Park-New-Jersey-07660/Samsung-Electronics-America-Inc-dishonest-business-pratices-Ridgefield-Park-New-Jersey-621580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Samsung Electronics America, Inc.

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory