- Report: #1067546
Report - Rebuttal - Arbitrate
Complaint Review: Samsung
Samsung85 Challenger Road, 7th Fl Ridgefield Park, New Jersey USA
Samsung Marvell Goodgame, Office of the President Samsung 55" DLP TV Ripoff Not fixing or repairing Ridgefield Park New Jersey
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I purchased this tv for 1500 in 2008. There was a recall on it and I was never notified. When I contacted them they said they would pay to have it fixed. I have had it fixed 4 times. It lasts about 4 months. Just long enough for the warranty on the repairs to run out. Now I am getting no response at all. I did an internet search and I find that the problem is with the Capacitator. They never did anything to the capacitator. They knew this was the problem and never addressed it and now I am getting no response at all. It is ridiculous to pay that kind of money for a tv and have these issues. They should be held accountable but no one is. There have been class action suits but still they get off with saying they will repair them. They need to replace these tv's. No one should have a tv that they spent that much money on be down and not working every 4 months.
This report was posted on Ripoff Report on 07/16/2013 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Samsung/Ridgefield-Park-New-Jersey/Samsung-Marvell-Goodgame-Office-of-the-President-Samsung-55-DLP-TV-Ripoff-Not-fixing-or-1067546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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