• Report: #920044

Complaint Review: San Francisco Herb & Natural Food co.

  • Submitted: Mon, July 30, 2012
  • Updated: Mon, July 30, 2012

  • Reported By: Bob — hayward California United States of America
San Francisco Herb & Natural Food co.
47444 Kato Road Fremont, California United States of America

San Francisco Herb & Natural Food co. San Francisco Herb, Barry Melzer,www.herbspicetea.com Selling teas and products with rat poop and urine Fremont, California

*Consumer Comment: The Truth Will Prevail

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I've been buying products from San Francisco Herb and Natural Products for years.
Recently the company was shut down.
"The California Department of Public Health has told NBC Bay Area News that a massive rodent infestation has lead the state agency to shut down a major East Bay food distributor and request that the company launch a nationwide recall. The actions came after the state learned about a two-month NBC Bay Area investigation.The state agency placed an embargo on Fremont-based San Francisco Herb and Natural Food Company".

I feel cheated ..... Was I paying good money for  quality rat poop and pee ?.
Apparently the mice and rats were nesting inside the bags and were disposed before sale of the contaminated product.
apparently the owner Barry Melzer personally ordered rat poop to be sifted out, product repackaged and sold ...GROSS
See photos here; http://www.nbcbayarea.com/news/local/San-Francisco-Herb--Natural-Food-Company-Issues-Recall-163791896.html

This report was posted on Ripoff Report on 07/30/2012 10:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/San-Francisco-Herb-Natural-Food-co/Fremont-California-94538/San-Francisco-Herb-Natural-Food-co-San-Francisco-Herb-Barry-Melzerwwwherbspiceteaco-920044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

The Truth Will Prevail

AUTHOR: Michael - (USA)

Character assasination is bad enough, but it is especially horrid when done by the ignorant and mean-spirited, who cannot even correctly spell the proprietor's name.

I had a long and satisfying history of dealing with Barry Meltzer and the San Francisco Herb and Natural Food Co.  In fact, I recall starting to buy their uniquely healthy and healing herbal formulas, when they were still a store front on Geary Street in San Francisco, during the height of the Haight-Ashbury scene, a relationship that continued for more than 40 years, with never a disappointment.

I also had occasion to speak with Barry and share with him our mutual love for herbs and natural healing.  His honesty, reputation for fair dealing, and concern for the well-being of his customers will survive the hysterical accusations in this so-called ripoff report.

I can assure you from my own long experience with the purity and cleanliness of the products that I purchased, that the baseless innuendo ("apparently" X 2) in this report serves only to cloud the truth, not to support it.  Certainly, SFHNFC could probably have better handled the rabid regulators and reporters who descended upon them.  But to ascribe sinister intent, deception and disregard of their customers' welfare is to merely spread poisonous invective and falsehood.

Definitely, the loss to the public from the demise of this outstanding company is greater than any public health infraction that may have arisen at their Fremont warehouse.

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