- Report: #1035018
Report - Rebuttal - Arbitrate
Complaint Review: Sands Chevrolet in Surprise, AZ
Sands Chevrolet in Surprise, AZSurprise, Arizona United States of America
Sands Chevrolet in Surprise, AZ From a "VALUED CUSTOMER" to a "NOBODY" in just 10 days!!!! Surprise, Arizona
*Consumer Comment: Bad Check
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I returned the next day and "David" appeared to be surprised. (Lack of communication?) Long story short, he told me there was only one car that I could actually be approved for and it was the Chevy Sonic. (I had already expressed my dislike of this car on Feb. 16). I was told, "well it's not a life sentence".
After long deliberation, I decided to take my trade-in back and wait until I was able to get the car I desired. My car was brought to me with trash in the passenger floor, I never received "I'm sorry things didn't work out", or anything. I was also told by "David" that the deposit check would be shredded.
Well, on March 11, 2013 the $2800.00 check was submitted to my bank and again on March 12. Resulting in overdraft fees. I went to Sands Chevrolet and spoke with "Frank" who passed me on to another finance guy. I was informed that the process was electronic and it had been stopped. When I asked for confirmation, I was told "the company is closed so I have no way to get you that information, but I can call you with the confirmation # tomorrow."
When I asked to be reimbursed for overdraft fees and late payment fees, they declined. I just accepted that and stated, "thanks for nothing!"
Well, today is March 15, 2013, almost one month to the date that I was "approved" for a new car (that I don't have) and Sands Chevrolet cashed a $2800.00 check ( my checking account is overdrawn). Sands Chevrolet has also mananged to drop my credit score 200 points.
It's a total Ripoff and I will tell anyone who will listen...I don't want this to happen to anyone else!!
This report was posted on Ripoff Report on 03/15/2013 10:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sands-Chevrolet-in-Surprise-AZ/Surprise-Arizona-/Sands-Chevrolet-in-Surprise-AZ-From-a-VALUED-CUSTOMER-to-a-NOBODY-in-just-10-days-1035018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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