• Report: #904468

Complaint Review: Santander Consumer USA

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  • Submitted: Thu, June 28, 2012
  • Updated: Thu, June 28, 2012

  • Reported By: Apolinar — Hemet California United States of America
Santander Consumer USA
P.O Box 961245 Fort Worth, Texas United States of America

Santander Consumer USA Santander is refusing to refund a car payment. Fort Worth , Texas

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Santander Consumer USA is refusing to refund a over payment. On June 10 , 2012 my car was paid in full and I accidentally send them another car payment. I have always paid my car note 30 days in advance and never late. Its a good thing I always sent my car payment Certified Mail. According to Santander they have no record of a payment being made for the month of June. I have called and emailed Santander and to this day no one has responded. Its a very simple request give me back my money !! After doing some research on line about Santander  its unbelievable how a loan company treats their customers. So here I am complaining hoping to get some resolve.        

This report was posted on Ripoff Report on 06/28/2012 11:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Santander-Consumer-USA/Fort-Worth-Texas-76161/Santander-Consumer-USA-Santander-is-refusing-to-refund-a-car-payment-Fort-Worth-Texas-904468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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