ED Magedson – Founder
Sarah VaughterZürcherstrasse 161, 8010 Internet Switzerland
Sarah Vaughter Vaughter Wellness / c60antiaging.com / owndoc.com Posted personal and defamatory information about me on their website because I asked for a partial REFUND!!!!! Zurich Internet
My first order of c60oo from Vaughter Wellness / owndoc.com is getting ping-ponged around the various local sorting centers in the Summer heat for the past week or so. It almost arrived today, but somehow it ended up accidentally getting bounced back to another sorting station.
After trying to intercept the package at my local post office proved fruitless, I contacted Sarah Vaughter, who I bought the c60oo from, along with some topical anti-fungals via email explaining the situation and requesting a partial refund, where I would return the product, unless it was shipped with a cold-pac or some equivalent.
I expected a simple yes or no response, yet was completely dumbfounded by her response. She immediately accused me of fraud, and then went on to explain the ways in which she would ruin my identity! I responded that I would take legal action if she posted my information online. [continued below]....
She explained over the course of 23 separate emails how she was going to forever ruin my life if I tried to take recourse over her posting my private information online simply for requesting a refund via email!!!!! I repeatedly asked her to stop harassing me and threatening me.
Instead she searched the interwebz for an image of me, posted it to one of her websites along with my name and address and a long-winded defamatory statement! She then blackmailed me saying she would only take down my information, along with her defamatory statements if I sent her a handwritten letter saying that I wouldn't report her to any US regulatory agency for defaming me, or else I would owe her 40,000 USD in legal expenses, because she wrote that in her half-baked Terms and Conditions on her website. The best part is she managed to do all of this over the span of 10 hours, TODAY. While I was at work.
Why? What the hell did I do? I asked her for a partial refund and she's deliberately trying to ruin my life!!!! The first emails are below. I have all of the time-stamped emails saved for those who are interested.
Hi Sarah -
I have been tracking my c60 purchase as it is the height of summer in the US. My order, already sitting at ISC over the long hot holiday weekend with no climate controls, arrived today at my local post office prior to it being given to my carrier and dropped at my house. For some reason, they sent it back to the sorting hub, so now it will be sitting in the heat again for another 48 - 50 hours. As olive oil has extremely high levels of PUFA's, it is therefore particularly sensitive to lipid peroxidation which is exacerbated under conditions of prolonged heat.
I now do not feel comfortable using this c60oo solution as its activity has been compromised due to poor materials handling protocols and shipping procedures (unless it is shipped cooled), as I do not wish to carry lipid peroxides across the BBB or into the mitochondria of the test subject. I request a refund and I am willing to not be in receipt of the package, and have it returned to you for your own consumption. I have already spent too much time and money trying to get a hold of c60oo from Europe as a US citizen.
The Baathi study mentions that C60 is a powerful inhibitor of lipid peroxidation and that that is why their 6 year old batch was not oxidized (and not refrigerated all that time). That is why we feel that you have no valid claim, and as such we will treat this case as fraud.
Our T&C state that you allow us to submit your details public to fraud databases and our own website I think it is outrageous that you excpct the product to be sent refrigerated from Europe for that price, or that you expect miraculously fast transit times, in spite of the fact that we warn that USPS is slow.
You behavior is even less understandable in light of the fact that there are US vendors for the product. Hence, if you make any claim against us, as per our T&C you signed when you made the order, we reserve the right to publish your data anywhere we choose, now and in the future, in databases such as badbuyerlist.
From Sarah Vaughter's Terms and Conditions:
"Order disputes - we are very easy with refunds but we don't tolerate fraud
The customer agrees to always to discuss any dissatisfaction with their order with us before they file a dispute with our payment provider or card issuer.Because we are very easy with granting refunds for any imaginable legitimate reason we absolutely do not tolerate any kind of chargebacks or payment disputes, not even when the customer truly thinks they have been wronged or even when it was a mistake on their part, because the result is the same to us - we lose the money and are penalised.
(1) Our money back guarantee in case of non-delivery, damage, missing items etc. makes us define "fraud" as filing any type of chargeback or a payment dispute with our payment processor or the customer's bank. All order issues should be taken up with us, and us alone. Our judgment in the case is final. In case we can not prove that we have no liability we believe the customer on their word and always refund.
Since we always refund and always believe the customer at their word, there is absolutely never any reason to cause us extra financial damage by filing a payment dispute or charegeback. Therefore, in cases where we think we can prove that we are in the right and the customer is wrong, we will publicly expose the fraudulent actions of the customer"
Yeah right, Sarah Vaughter, you nutcase. I followed your terms and conditions, and you are attempting to ruin my identity! I NEVER once said I filed a dispute or a chargeback; I simply requested a refund by email, as per your terms and conditions. When you responded with immediate threats to my character and identity (after failing to uphold YOUR END end of your OWN terms and conditions), I let you know that I was going to take legal action, as I take threats seriously, as I should, because you posted lies about me on your website. Then you attempt to blackmail me A PAYING CUSTOMER!
Know your sources. Trust your sources. Greed is rampant. Healthcare and business are poor bedfellows. If you order c60oo from owndoc.com or Sarah Vaughter, you risk ruining your identity if you so much as email her with any valid concerns regarding your purchase.
This report was posted on Ripoff Report on 09/08/2013 12:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sarah-Vaughter/internet/Sarah-Vaughter-Vaughter-Wellness-c60antiagingcom-owndoccom-Posted-personal-and-defa-1082644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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