- Report: #949290
Report - Rebuttal - Arbitrate
Complaint Review: Sassafras Rooms
Sassafras RoomsInternet United States of America
Sassafras Rooms Takes your Money but Never Delivers Product - Internet
I was so excited when they responded on June 16th with some additional questions and suggestions for the colors & theme. On July 30th they sent a follow up message, letting me know that they were painting the backgrounds on my items and they would email me the following day with shipping information. I haven't heard from them since. It is now Oct. 1st.
I've sent numerous messages, asking if all was okay, if my product was delayed, trying to be patient and understanding of a mom/daughter business. I've grown impatient with the lack of communication, especially since they charged my credit card on July 7th for $179.85! Now their website is down, there is no phone number and the email to customer care that they had previously communicated through goes unanswered.
Buyers Beware!!!!! Now I find I'm not the only one having this same experience. So disappointed.
This report was posted on Ripoff Report on 10/01/2012 03:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sassafras-Rooms/internet/Sassafras-Rooms-Takes-your-Money-but-Never-Delivers-Product-Internet-949290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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