• Report: #266901

Complaint Review: SatPro

  • Submitted: Sat, August 11, 2007
  • Updated: Sat, August 11, 2007

  • Reported By:Arlington Texas
SatPro
280 W Renner Rd Richardson, Texas U.S.A.

SatPro what happened? ripoff Richardson Texas

*Consumer Comment: Try your bank

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SatPro installed my Dish Network, and I never had a problem with the service. There was a technician who I would call whenever I needed help with a feature that I had trouble with. They charge me $6.48 a month so that if something happens to my receiver they will replace it.

I don't really care about that so much, but I had trouble with my remote control today and called my technician contact and his number was disconnected. I tried their other published phone numbers: 972-265-8490; 903-438-2094; 972-907-2001; 972-675-8475 -- ALL disconnected! Where is my $6.48 a month going? It seems very odd that I cannot reach anyone from SatPro in Dallas.

Once, about a year ago, they accidentally charged me $648 and I became overdrawn on my checking account. It was a nightmare to fix and I did get the money back, and they apologized and offered to pay my bank fees for being overdrawn but it was still a big hassle. I want to cut off access to my $6.48 a month in case that happens again -- I cannot get a hold of them any longer!

If you want Dish Network or Direct TV I think it is better to just go directly to them. It always costs to have a middleman.

Diana
Arlington, Texas
U.S.A.

This report was posted on Ripoff Report on 08/11/2007 10:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/SatPro/Richardson-Texas-75080/SatPro-what-happened-ripoff-Richardson-Texas-266901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Try your bank

AUTHOR: MLS582 - ()

Try your bank, if you can not contact Satpro.tv- because the bank is where the money came from, to sent to them. Your bank can put a stop to it - because their talking money without service provided. You need to stop the flow of money.

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