Beware of Sathyadeep Musical Palace! before i purchased the muscial instrument from them i called them to confirm shipment and payment process etc, they promised it takes 3 weeks for international deliveries (though their website states 7 days via FEDEX/UPS). I paid online and they confirmed payment receipt via email. but i didn't receive any follow up email re delivery of goods. I waited 2 weeks and called them to follow up on status. Each time i called, i got the same answer 'yes it will arrive next monday via UPS'. I have waited 2 months with no delivery being made.
After many frustrated attempts to contact and insisting on them providing me with shipment details, I got an email from the owner mr.Ashish quoting a 'FEDEX' tracking number (not a UPS one as he kept saying over the phone!). I checked the FEDEX tracking number and it was a fake. I called FEDEX too, just to double confirm if there were any deliveries coming towards me. FEDEX ran a report and confirmed no such deliveries to my area planned since the day i purchased, and the tracking number was did not exist in their system.
Sathyadeep promises a money back guarantee on their website - do not believe this!
They do not reply to your emails and have no conscience or responsibility!
Don't waste your money on them and if you have, dont bother chasing them as they will lie to you over the phone.
I have been ripped off USD525 for an instrument i was buying for a charity.
Do not be dillusioned by the very professional looking website as they are CONs - as simple as that!
Mr Ashish Shrivastava
Sathyadeep Musical Palace
Beside Vysya Bank
Andhra Pradesh Pin- 515134
Please do not purchase from this vendor. Below are their details: