This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Satisfactionassured/Jianwen Li Satisfactionassured Ebay Store / Jianwen Li / POSSIBLY JIUZHAIGOUTRAVEL (BEIJING)/ POSSIBLY Thompson Roberto (robertothompson@163.com) SATISFACTIONASSURED (EBAY) JIANWEN LI HAVE MY ITEM AND MY MONEY,AND I SUSPECT WORSE columbus, Ohio
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I bought two tablets from this seller, with warranty's. One was virtually impossible to load apps onto. After reading how shady these guys are, I decided to return one tablet (teen liked the other, but charger already broken). After sending one back, I decided to upgrade instead of exchange. Seller asked that I pay $40 difference outside of EBAY. I used PayPal and paid Jianwen Li via his email. The very next day my checking account was fraudulently charged $83 by a Chinese company, JIuzhaigoutravel Beijing. I immediately suspected this seller, and told him so. He apologized and offered "full refund". Paypal at first says I got a refund for $96--the ORIGINAL amount of tablet only, but NOT extra $40 I paid ( kiss the $83 goodbye!). Then today I see his check toPaypal bounced, so I'm at $0 refund. WORSE; Paypal says my refund is "pending until February 1st" (long past Ebay's feedback window, oddly) HELLO!! It's only JANUARY 18th. Why so long for a refund? This store has an immensely high number of positive reviews. Trying to make out a detailed report to Ebay was very complicated, and I gave up. I fear Paypal and Ebay may have a vested interest in helping this guy. I have a feeling I wont see my money, a replacement item, the charger I need (and should receive via warranty), and NO ONE will investigate how my banking info (none only to Paypal) got into a Chinese criminal's hands one day after my "off the record" transaction with a Chinese based store. For the record I risked my 100% Ebay feedback score and laid into this store while I still had the chance. Hope you learn from my loss!
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.