- Report: #334074
Complaint Review: Savefuel.ca
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| Savefuel.ca 4309 Springcreek
Vineland, Ontario Canada |
|
Savefuel.ca A Division Of HydroGenX Corporation Nobody's home, but they'll take your money. Vineland Ontario
*Author of original report: I got my money back. Thankfully, I used my Citi card to purchase.
*Author of original report: I got my money back. Thankfully, I used my Citi card to purchase.
*Author of original report: I got my money back. Thankfully, I used my Citi card to purchase.
*UPDATE Employee: Order Information
*UPDATE Employee: Order Information
*UPDATE Employee: Order Information
*UPDATE Employee: Order Information
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Nobody's home.
Only way to ask a question is to create an automated service ticket (their customer support email address is closed). After 11 days, nobody has touched my ticket.
Foolishly, I ordered almost $500 worth of merchandise from them on 5/15/08. Hopefully, it'll arrive, but I really doubt it (today's 5/21 and nothing, yet).
On 5/16/08, they speedily took my money through my credit card company.
Today, I (finally) got concerned and tried calling them. I only got their automated voicemail with a recorded message from John Bolle. His recording says to leave a message, but his message inbox is full. Oh oh! Panic time.
My complaint is sounding a lot like the one from
http://www.ripoffreport.com/reports/0/331/RipOff0331018.htm
Steve
Danvers, Illinois
U.S.A.
Only way to ask a question is to create an automated service ticket (their customer support email address is closed). After 11 days, nobody has touched my ticket.
Foolishly, I ordered almost $500 worth of merchandise from them on 5/15/08. Hopefully, it'll arrive, but I really doubt it (today's 5/21 and nothing, yet).
On 5/16/08, they speedily took my money through my credit card company.
Today, I (finally) got concerned and tried calling them. I only got their automated voicemail with a recorded message from John Bolle. His recording says to leave a message, but his message inbox is full. Oh oh! Panic time.
My complaint is sounding a lot like the one from
http://www.ripoffreport.com/reports/0/331/RipOff0331018.htm
Steve
Danvers, Illinois
U.S.A.
This report was posted on Ripoff Report on 05/21/2008 04:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Savefuelca/Vineland-Ontario-L0R2C/Savefuelca-A-Division-Of-HydroGenX-Corporation-Nobodys-home-but-theyll-take-your-money-334074. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
I got my money back. Thankfully, I used my Citi card to purchase.
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Thursday, November 27, 2008
I contacted Citi Card on 5/21, requesting they perform a "charge reversal" with savefuel. Citi did that immediately. When savefuel was informed from Citi that there was a charge reversal on my 5/16 purchase, they did not contest it and I got my money back. So, in my case, I got out of it without losing money. Regarding hydrogen generators, I strongly caution people to think twice before installing one on their cars. The actual results is questionable and your car's engine is worth a lot more than any potential fuel savings.
Respond to this report!
What's this? #2 Author of original report
I got my money back. Thankfully, I used my Citi card to purchase.
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Thursday, November 27, 2008
I contacted Citi Card on 5/21, requesting they perform a "charge reversal" with savefuel. Citi did that immediately. When savefuel was informed from Citi that there was a charge reversal on my 5/16 purchase, they did not contest it and I got my money back. So, in my case, I got out of it without losing money. Regarding hydrogen generators, I strongly caution people to think twice before installing one on their cars. The actual results is questionable and your car's engine is worth a lot more than any potential fuel savings.
Respond to this report!
What's this? #3 Author of original report
I got my money back. Thankfully, I used my Citi card to purchase.
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Thursday, November 27, 2008
I contacted Citi Card on 5/21, requesting they perform a "charge reversal" with savefuel. Citi did that immediately. When savefuel was informed from Citi that there was a charge reversal on my 5/16 purchase, they did not contest it and I got my money back. So, in my case, I got out of it without losing money. Regarding hydrogen generators, I strongly caution people to think twice before installing one on their cars. The actual results is questionable and your car's engine is worth a lot more than any potential fuel savings.
Respond to this report!
What's this?
Hey Steve, first of all I want to apologize that you got shafted by our former
employees. We have shutdown our original office and opened a new office in Northern
Ontario, new staff, new head supervisor, new customer service approach. I had like to
resolve this for you, either with getting you info on a tracking number for your package
or processing a refund for you. Again, I am sorry this happened, and obviously you are
not the only one. My name is Anne Bolle, please contact me via email:
anne@savefuel.ca Thanks
employees. We have shutdown our original office and opened a new office in Northern
Ontario, new staff, new head supervisor, new customer service approach. I had like to
resolve this for you, either with getting you info on a tracking number for your package
or processing a refund for you. Again, I am sorry this happened, and obviously you are
not the only one. My name is Anne Bolle, please contact me via email:
anne@savefuel.ca Thanks
Respond to this report!
What's this?
Hey Steve, first of all I want to apologize that you got shafted by our former
employees. We have shutdown our original office and opened a new office in Northern
Ontario, new staff, new head supervisor, new customer service approach. I had like to
resolve this for you, either with getting you info on a tracking number for your package
or processing a refund for you. Again, I am sorry this happened, and obviously you are
not the only one. My name is Anne Bolle, please contact me via email:
anne@savefuel.ca Thanks
employees. We have shutdown our original office and opened a new office in Northern
Ontario, new staff, new head supervisor, new customer service approach. I had like to
resolve this for you, either with getting you info on a tracking number for your package
or processing a refund for you. Again, I am sorry this happened, and obviously you are
not the only one. My name is Anne Bolle, please contact me via email:
anne@savefuel.ca Thanks
Respond to this report!
What's this?
Hey Steve, first of all I want to apologize that you got shafted by our former
employees. We have shutdown our original office and opened a new office in Northern
Ontario, new staff, new head supervisor, new customer service approach. I had like to
resolve this for you, either with getting you info on a tracking number for your package
or processing a refund for you. Again, I am sorry this happened, and obviously you are
not the only one. My name is Anne Bolle, please contact me via email:
anne@savefuel.ca Thanks
employees. We have shutdown our original office and opened a new office in Northern
Ontario, new staff, new head supervisor, new customer service approach. I had like to
resolve this for you, either with getting you info on a tracking number for your package
or processing a refund for you. Again, I am sorry this happened, and obviously you are
not the only one. My name is Anne Bolle, please contact me via email:
anne@savefuel.ca Thanks
Respond to this report!
What's this?
Hey Steve, first of all I want to apologize that you got shafted by our former
employees. We have shutdown our original office and opened a new office in Northern
Ontario, new staff, new head supervisor, new customer service approach. I had like to
resolve this for you, either with getting you info on a tracking number for your package
or processing a refund for you. Again, I am sorry this happened, and obviously you are
not the only one. My name is Anne Bolle, please contact me via email:
anne@savefuel.ca Thanks
employees. We have shutdown our original office and opened a new office in Northern
Ontario, new staff, new head supervisor, new customer service approach. I had like to
resolve this for you, either with getting you info on a tracking number for your package
or processing a refund for you. Again, I am sorry this happened, and obviously you are
not the only one. My name is Anne Bolle, please contact me via email:
anne@savefuel.ca Thanks
Respond to this report!
What's this? 
