ED Magedson – Founder
I was charged for a membership to SavingsAce, http://www.savingsace.com/, a site I had never visited until I found a fraudulent charge to my credit card. I called the number on my credit card statement and got a Membership account number through the automated phone system. However, I did not have an option to talk to anyone in Customer Service. When I went back to their site and typed in the Account Number, the street address they showed is a street that does not even exist in my city; the telephone number I supposedly used when signing up for a membership was all 9's, which also would be fictitious. I contacted the credit card company and told them I was protesting the charges and wanted them investigated. $19.95 may not be much money, but fraudulent fees like that can soon add up to several hundred dollars.
After going to Google and searching checking online for SavingsAce I found that Ripoff Reports had 13 complaints while Complaints Board had 103!!! Several of the complaints show a connection between SavingsAce and MyLife.com and/or Reunin.com. I did sign up for a membership at MyLife.com, but the street address and telephone number I used were legitimate, not the fictitious ones SavingsAce.com showed.
What recourse do I have to get my money refunded? Also is there a state or federal agency where I can make a complaint against this company?
This report was posted on Ripoff Report on 10/26/2009 02:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/SavingsAce/internet/SavingsAce-Bogus-Charges-Fictitious-personal-information-on-membership-form-I-never-sign-515109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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