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  • Report: #258717

Complaint Review: Savingsmart.com

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  • Submitted: Wed, July 04, 2007
  • Updated: Thu, July 05, 2007

  • Reported By:Belle Vernon Pennsylvania
Savingsmart.com
savingsmart.com Internet U.S.A.

Savingsmart.com I got a 1$ month charge, yet I never directly signed up, tried to cancel, the website said it did, still getting charged, Zip Code does not exist, automated only phone system. Des Internet

*Consumer Suggestion: I found out how to cancel "Savingsmart"

*Consumer Suggestion: I found out how to cancel "Savingsmart"

*Consumer Suggestion: I found out how to cancel "Savingsmart"

*Consumer Suggestion: I found out how to cancel "Savingsmart"

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I assumed that I must have made a mistake when on a website and accidentally signed up for savingsmart.com. I thought it was only a couple dollars so far, no big deal if I just cancelled. So I did the automated phone cancellation but I got charged again this month. I was going to write a letter since obviously phone cancellation did not work but I noticed the city and zip code did not match. Then I out that the zip code the website uses does not exist.

I decided to send an e-mail but all it keeps saying is that it did not send please call. There is no way to talk to anyone to resolve it and I'm starting to get frustrated.

Anthony
Belle Vernon, Pennsylvania
U.S.A.


This report was posted on Ripoff Report on 07/04/2007 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Savingsmartcom/internet/Savingsmartcom-I-got-a-1-month-charge-yet-I-never-directly-signed-up-tried-to-cancel-258717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

I found out how to cancel "Savingsmart"

AUTHOR: Pedro - (U.S.A.)

I too noticed this charge every month on our bank statement, but assumed it was some charge associated with using ATM's throughout our city. After finally speaking to my wife about this I found out it was a charge linked to the PrivacyMatters 1-2-3 "free 30-day trial" membership she signed up for and to which she also cancelled within the 30 day trial.

I called privacy matters and the automated answering service like all of you have encountered started, but after listening to it three times I was forwarded to a customer service rep. This person I spoke to sounded very rude and unwilling to help, but said that once you cancel privacy matters that you also need to cancel the Savingsmart membership. I explained that we never signed up for it and she argued we did.

I didnt find it worthwhile to argue about the 5 months of $1.00 charges so I asked to cancell that too to which she said she did it already! I hope this is true and will have to wait until next month to verify that the charges stop!

I called:Privacy Matters 1-2-3
P.O. Box 5152
Des Plaines, IL 60017-5152 membersavings@privacymatters123.com (877) 993-6264

Good luck!!!!
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#2 Consumer Suggestion

I found out how to cancel "Savingsmart"

AUTHOR: Pedro - (U.S.A.)

I too noticed this charge every month on our bank statement, but assumed it was some charge associated with using ATM's throughout our city. After finally speaking to my wife about this I found out it was a charge linked to the PrivacyMatters 1-2-3 "free 30-day trial" membership she signed up for and to which she also cancelled within the 30 day trial.

I called privacy matters and the automated answering service like all of you have encountered started, but after listening to it three times I was forwarded to a customer service rep. This person I spoke to sounded very rude and unwilling to help, but said that once you cancel privacy matters that you also need to cancel the Savingsmart membership. I explained that we never signed up for it and she argued we did.

I didnt find it worthwhile to argue about the 5 months of $1.00 charges so I asked to cancell that too to which she said she did it already! I hope this is true and will have to wait until next month to verify that the charges stop!

I called:Privacy Matters 1-2-3
P.O. Box 5152
Des Plaines, IL 60017-5152 membersavings@privacymatters123.com (877) 993-6264

Good luck!!!!
Respond to this report!
What's this?

#3 Consumer Suggestion

I found out how to cancel "Savingsmart"

AUTHOR: Pedro - (U.S.A.)

I too noticed this charge every month on our bank statement, but assumed it was some charge associated with using ATM's throughout our city. After finally speaking to my wife about this I found out it was a charge linked to the PrivacyMatters 1-2-3 "free 30-day trial" membership she signed up for and to which she also cancelled within the 30 day trial.

I called privacy matters and the automated answering service like all of you have encountered started, but after listening to it three times I was forwarded to a customer service rep. This person I spoke to sounded very rude and unwilling to help, but said that once you cancel privacy matters that you also need to cancel the Savingsmart membership. I explained that we never signed up for it and she argued we did.

I didnt find it worthwhile to argue about the 5 months of $1.00 charges so I asked to cancell that too to which she said she did it already! I hope this is true and will have to wait until next month to verify that the charges stop!

I called:Privacy Matters 1-2-3
P.O. Box 5152
Des Plaines, IL 60017-5152 membersavings@privacymatters123.com (877) 993-6264

Good luck!!!!
Respond to this report!
What's this?

#4 Consumer Suggestion

I found out how to cancel "Savingsmart"

AUTHOR: Pedro - (U.S.A.)

I too noticed this charge every month on our bank statement, but assumed it was some charge associated with using ATM's throughout our city. After finally speaking to my wife about this I found out it was a charge linked to the PrivacyMatters 1-2-3 "free 30-day trial" membership she signed up for and to which she also cancelled within the 30 day trial.

I called privacy matters and the automated answering service like all of you have encountered started, but after listening to it three times I was forwarded to a customer service rep. This person I spoke to sounded very rude and unwilling to help, but said that once you cancel privacy matters that you also need to cancel the Savingsmart membership. I explained that we never signed up for it and she argued we did.

I didnt find it worthwhile to argue about the 5 months of $1.00 charges so I asked to cancell that too to which she said she did it already! I hope this is true and will have to wait until next month to verify that the charges stop!

I called:Privacy Matters 1-2-3
P.O. Box 5152
Des Plaines, IL 60017-5152 membersavings@privacymatters123.com (877) 993-6264

Good luck!!!!
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