- Report: #373812
Report - Rebuttal - Arbitrate
Complaint Review: Scalp Med
Scalp Medscalpmed.com Nationwide U.S.A.
Scalp Med Guthy-Renker Corporation Doesnt Work False 60 Day Guarantee Steel Your Money big promise big steel Internet
*UPDATE Employee: Scalpmed Customer Service
*Consumer Comment: Issue Resolved?
*UPDATE Employee: We apologize that you were unhappy with your purchase and are here to help.
*REBUTTAL Owner of company: ZX42 AND CREDIT CARDS
*Consumer Comment: they did it to me too
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On the phone the rep was telling me it can take up to 6 months to work and wanted me to give it time to work I informed him that I'm within my 60 day guarantee and dont want to pay for a product that does not work. He took my information and informed my that my order is cancelled and I should not receive anything more I confirmed again with him that there will be no charges on card and he confirmed.
In next month statement I see that they have charged me 160 for the trial product calling them I was informed that yes I have cacelled but I did not return the product (empty containers) which the agent did not request when I cancelled. Talking to a supervisor was more of the same.
People stay clear of this company. They will steel you money and give you nothing in return.
I am now taking this up with my cc company.
This report was posted on Ripoff Report on 09/17/2008 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Scalp-Med/nationwide/Scalp-Med-Guthy-Renker-Corporation-Doesnt-Work-False-60-Day-Guarantee-Steel-Your-Money-big-373812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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