Scana Energy - Atlanta Gas Light Company ripoff Scana Energy alone with Atlanta Gas Company is charging different prices than what they advertised on T.V. for Senior Citizens A hookup box is attached by the Atlanta Gas Co. that measure gas when your gas is not being used They removed the box when a complaint is filed But I have pictures which proves the box was there I have not been able to get service since filing a complaint Atlanta Georgia

I saw an annoucement on T.V. for Seniors to sign up for Gas at a discounted price. When I signed up the price was a very low price monthly. When I was transferred over to their Company Scana Enegery, the price went up to 0.97 from 0.28. I was sent a bill for $480.oo in December, but the weather was not cold enough in Atlanta, GA. for that high bill. When I contacted them in October asking why the bill was $150.00 I was told I used that amount of gas and the Atlanta Gas Co. read the meter and it was that amount used. I stated I had not used the amount because my gas furnance was off and only Hot Water Tank was being used. All winter my Furnance was not working. I used Electric Heaters to keep warm. When I told them no one had been out to read the meter I was told they use a scanner to read the meter. I went out to look at the meter to see how it was scanned and found a white box attached to the meter.

I went back to the phone and stated there was a box on the meter and was told it was not theirs (Scana) but maybe it was Atlanta Gas light co. I called the Atlanta Gas Co. and was told it was not theirs either. Within a week the box disapeared. I refused to pay for a bill I know I do not owe. No one wants to admit there is a hookup on the meters to keep the meter running when it is off. I had the entire gas turned off because of the leak from the heater and the meter was still moving. Finally when i called and said I smelled gas someone came out and stated the gas was still on, when the gas company said they turned the gas two months before. The Atlanta Gas Co. is falsely charging and I believe Scana is a part of the scam.

Babra
Atlanta, Georgia
U.S.A.