• Report: #721941

Complaint Review: Scana Regulated GA

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  • Submitted: Mon, April 25, 2011
  • Updated: Mon, April 25, 2011

  • Reported By: witchdoctor — Smyrna Georgia United States of America
Scana Regulated GA
Smyrna, Georgia United States of America

Scana Regulated GA Shut off after making arrangement Smyrna, Georgia

*Consumer Comment: Huh?

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After making a payment arrangement I was cut off anyway. This has happened before, but I caught the guy and had him call in and check it. This time the agent at customer service made no notes or entries. I was informed today that despite their error it would take one week to get it turned back on. If they are that short of manpower after making over 2 billion last year, that is a problem they need to deal with. They sure had the manpower to cut me off. This is the only company I can use for my heat and water, no other option provided in Georgia. Not surprising, the state legislature seems unconcerned with anyone who hasn't got deep pockets.

This report was posted on Ripoff Report on 04/25/2011 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scana-Regulated-GA/Smyrna-Georgia-30080/Scana-Regulated-GA-Shut-off-after-making-arrangement-Smyrna-Georgia-721941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Huh?

AUTHOR: JAFO - (USA)

Natural gas in GA is unregulated.  There are several options depending on where you are in the state.  Just do a google search.  I get fliers from other companies all the time wanting me to switch.
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