• Report: #455436

Complaint Review: Sci*stamps.com

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  • Submitted: Tue, May 26, 2009
  • Updated: Fri, July 10, 2009

  • Reported By:Mecosta Michigan
Sci*stamps.com
Nationwide, California U.S.A.

Sci*stamps.com steal, rip-off California Nationwide

*Consumer Suggestion: Call to cancel in trial if you really don't want it - don't wait and demand a refund

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$179.50, thats the amount sci*stamps.com took out of my cc account, i was totally shocked and even more peeved when i saw my statement.

i had recieved a letter from this company once or twice in the past that stated they were collecting a balance owed on stamps i ordered on-line and knew right then and there that they were a scam outfit since i have never ordered stamps on line. i threw away the letters,assuming that would be that.

how wrong was i ?

my cc company was not very sympathetic or even knowledgable when it appears this scam has been around for awhile, it took me 30 seconds to find out about this company. as of right now, my cc company has not taken care of the issue.

Marilyn
Mecosta, Michigan
U.S.A.

This report was posted on Ripoff Report on 05/26/2009 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scistampscom/Nationwide-California/Scistampscom-steal-rip-off-California-Nationwide-455436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Call to cancel in trial if you really don't want it - don't wait and demand a refund

AUTHOR: Onlineuser - (U.S.A.)

It doesn't look like anyone is paying attention. I easily found all info on the site. Trial policy, billing policy, cancellation policy... it doesn't seem that people are reading when they fill out info with their credit card. This account seems that there were numerous unpaid bills to total that amount. Had you been recieving emails (even in your spam) to say payments have not been recieved? I think SOME may be true fraud. Not with the company, but with the consumers credit card. In this instant it is no ones responsibility except for the credit card holder. Ask your bank or credit card Company, they would relay the same info. If you did open the account, even if you didn't use it, take responsibility for your action. They are yours, not Stamps.com. Regardless of what happened to you, I found this on their site (easily) that may be of assistance to people:

Telephone support is available Monday - Friday, 6 a.m. - 6 p.m. Pacific Time, and can be reached toll-free at 1-888-434-0055.

How does the No-Risk Trial work?
New customers are eligible for our 4 Week No-Risk Trial. Simply cancel before the trial period ends and you will not be charged. If you like the service, do nothing and your account continues automatically.

How much does it cost?
$19.99/month no hidden costs, cancel anytime.

How does my billing cycle work?
Stamps.com bills your monthly service fee at the end of your billing cycle. Your billing cycle begins as soon as you register for your Stamps.com account and ends one month after you sign up. For example, if you sign up on March 8, the first billing cycle ends April 7, and the second billing cycle begins on April 8. If you sign up on the 29th, 30th or 31st, the beginning of your second and future billing cycles will be on the 1st, 2nd, and 3rd, respectively. When your billing cycle ends, Stamps.com will calculate your monthly service fee based on your service plan, and charge your credit card accordingly. Refer to the Stamps.com Service Agreement for complete details.

Approved by the USPS in 1999, Stamps.com is the leading provider of Internet-based postage solutions. Stamps.com is up to 80% cheaper than a traditional postage meter and serves more than 400,000 satisfied customers. These customers have printed more than $1 billion in postage using Stamps.com.
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