- Report: #865209
Complaint Review: Scooters 2 Go
| Scooters 2 Go 68th and Division
Grand Rapids, Michigan United States of America |
|
Scooters 2 Go Grand Rapids Scooter Dealer Jerry, Owner of Scooters 2 Go Is A money hungry sleeze bag who ripped off my 17 yr old son. Don't buy anything from this guy!!!! He charged my son more than he advertises the same scooter for. Then w Grand Rapids, Michigan
*Consumer Comment: Very Happy With Scooters-2-Go
*Consumer Comment: Strange
*REBUTTAL Owner of company: Jarod Who?
*Author of original report: Biggest Rip-Off Scooters 2 Go In Grand Rapids
*General Comment: scooters to go
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Update: We just got back from Scooters 2 Go. I went in with my son to see what Jerry had to say about charging my son $150 more than we saw him advertise it for online. This guy is a real piece of work....he talked around the subject and ultimately told me that ALL SALES ARE FINAL PERIOD and my son should not have boughten it if he thought it was too much money. Lesson learned for my son I guess.
Update: The scooter my son got from Scooters 2 Go is such a piece of junk. It never started right and now won't start at all just 2 weeks later!!!!! I called Jerry personally to see about taking a look at it for us. He said my son did not purchase the warranty but if we brought it by he could check it out....for $50!!!!!! What???????!!!!!!!!!!!!!!!
Please don't let your son or daughter do business with this guy.....He is a SCAM ARTIST!!!!!
Needless to say, we are shopping for a new scooter for my son....and now I'll have to loan money to my son so he can get back and forth to work.
Scooters 2 Go.... Un-Ethical Business, No concious, Rip-off Artist, Rude and out to take advantage of any unsuspecting consumer they can to make a buck!~
This report was posted on Ripoff Report on 04/07/2012 08:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Scooters-2-Go/Grand-Rapids-Michigan-49503/Scooters-2-Go-Grand-Rapids-Scooter-Dealer-Jerry-Owner-of-Scooters-2-Go-Is-A-money-hungry-865209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Very Happy With Scooters-2-Go
AUTHOR: deb - (United States of America)
SUBMITTED: Tuesday, August 07, 2012
POSTED: Tuesday, August 07, 2012My 18 year old son also saved for a long time to purchase his scooter. We did a lot of research and ended up at Scooters-2 go...The people we worked with were wonderfully helpful. We chose to put together the scooter ourselves to save on money. The prices were clear and we paid exactly what we expected to; but more importantly, the service has been amazing. They were very clear to my son how important it was to change his oil frequently, something they didn't HAVE to stress to him. And if they hadn't, they would probably get a lot more money on repairs. They've been great about answering questions over the phone if he's got a problem, and just today he went in for a repair that cost him all of ONE dollar. Seriously - who even does that anymore?
I suspect that "Trevor" has some kind of grudge against Jerry fro some reason and it's a shame that it ended up on here.
#2 Consumer Comment
Strange
AUTHOR: Adolph - (USA)
SUBMITTED: Wednesday, May 02, 2012
POSTED: Wednesday, May 02, 2012#3 REBUTTAL Owner of company
Jarod Who?
AUTHOR: Jerry Persons - (United States of America)
SUBMITTED: Wednesday, May 02, 2012
POSTED: Wednesday, May 02, 2012Here are some facts:
1. We sell some scooters on a cash-and-carry basis (in the box) for those people who would like to save some money and assemble the scooter themselves. These units come with the standard manufacturers warranty which is for defective parts but not labor.
2. We offer customers a FULLY assembled scooter with DOUBLE the manufacturers warranty and INCLUDE labor for $150 more.
3. Our advertised prices are as stated. We never charge more than advertised on any item- although some times we sell for less :)
If the customer purchased a scooter in the box either myself or the manufacturer can provide them with replacement parts at no charge if they are defective. If they want us to work on the scooter, there will be a labor charge of some amount. There is no arbitrary $50 or anything like that. Most problems are diagnosed within 1/2 half hour and repaired with less than 1 hour of labor.
If the customer purchased a fully assembled scooter, they may bring the scooter back to us and we will repair it at no charge provided it is still within the warranty timeline and is a manufacturing defect. You can't go crash a scooter and claim it is a warranty item.
Get your receipt and bring it in if this is real. It is just that simple.
#4 Author of original report
Biggest Rip-Off Scooters 2 Go In Grand Rapids
AUTHOR: Trevor - (United States of America)
SUBMITTED: Wednesday, April 25, 2012
POSTED: Wednesday, April 25, 2012#5 General Comment
scooters to go
AUTHOR: scooter rider gr - (United States of America)
SUBMITTED: Sunday, April 08, 2012
POSTED: Sunday, April 08, 2012

