- Report: #637435
Report - Rebuttal - Arbitrate
Complaint Review: Score Marketing
Score MarketingPO Box 1196 Deerfield Beach, Florida United States of America
Score Marketing Your Magazine Source, aka John Reid fraudently obtained cc numbers and call center has fake cell phone conversation (voice is Indian or Muslim Dialect) we were stonewalled by Savannah the acc't manager who stated it was de Deerfield Beach , Florida
A friend of mine saw a charge on her credit card, for magazine subscriptions from Score Marketing and Your Magazine Source, and received two account billing letters thanking her for her order. She called the number on the letter which was the same on both, PO Box 1196 Deerfield Beach Fl 33443 (866) 537-4728 and spoke to Linda, a rep, who forwarded her to a supervisor named Savannah, who stated she was the Account Manager, she said the sales rep had a taped conversation of my friend and he agreeing to the subscription and giving him the cc number, there are 5 calls made on the 18th of August on the verizon bill, under 1 minute so the calls were made and hung up on, as my friend does not talk to solicitors. The caller said he got confirmation from her husband, my friend is not married. So obviously this call is a made up or false call. When calls are not answered or hung up verizon only shows 1 minute as they do not show the seconds of a call. If this was true, the conversations would have lasted longer. My friend had to have her cc number changed, and was refunded her money.
This is not the end of it, we wanted to know for legal reasons who the sales person was, this information was refused by Savannah, the account manager, who stated this would be handled internally. (meanwhile, I called the number on the cell phone and it was a message box that was full, a few days later, the mailbox was taken off line and not available) Mailbox 102 was the number, so we asked who mailbox 102 belonged to, this request was refused. We called back repeatedly, today we again spoke to Savannah who said the person responsible, aka John Reid, not Indian or Muslin which is odd considering the voices on the phone were of that dialect, was dealt with internally and let go, we asked her, can we have his information so we can press criminal charges for credit card fraud and over state lines fraud via cell phone carrier, she again refused, said it was dealt with another department, we asked to be switched to a contact in that "other department" and she (Savannah) refused and then stated there was NO other department, despite repeated pleas, Savannah, would not dislclose any details of what was done to this salesperson who committed a crime in the USA state of Florida nd Connecticut.
I spoke to Savannah myself and asked her blatantly if thus had happened to a person of her family would she then disclose details, she again refused, it was then obvious that she, and Linda, at 866 537-4728, work for a call center that specifically deals in credit card and magazine subscription fraud and are trained to handle these calls. I was amazed that a crime, felony or misdemeanor was committed and if this was a true company, that it would have beend ealt with in an open and courteous way, the way it was done, shows that this number 866 537-4728 is affliated with Score Marketing and Your Magazine Source, which after having gone online, I see that they do this often. I can assure many of you reading this that this is not the end of this issue, if it cannot be handled by the cc company, or by the Fl and CT BBB and state's AG, then it will be handled in an entirely different matter and execution, the principals here would be Savannah and Linda first, as they are the first wall of conspiracy at 866 537-4728 and I urge you to call them both if you have had prior dealings with any of these companies.
This report was posted on Ripoff Report on 09/03/2010 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Score-Marketing/Deerfield-Beach-Florida-33443/Score-Marketing-Your-Magazine-Source-aka-John-Reid-fraudently-obtained-cc-numbers-and-cal-637435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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