• Report: #1124718

Complaint Review: Score Sense

  • Submitted: Wed, February 19, 2014
  • Updated: Wed, February 19, 2014

  • Reported By: CKarsznia — St. Louis Missouri
Score Sense
Dallas, Texas USA

Score Sense took $29.95 off my debit in January and February Dallas Texas

*Author of original report: PROBLEM SOLVED

*UPDATE Employee: ScoreSense

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I applied for a used car loan in December 2013. In December 2013 my debit was charged $1 which was returned February 18, 2014. On January 7, 2014 my debit was charged $29.95 and February 7, 2014 my debit was charge a second $29.95. Upon calling Score Sense I was told to go online to IC3 and file a complaint. I did the FBI said they cannot do anything. Score Sense says they have 48 hours to respond to me by email. The 48 hours started on February 18, 2014. As far as I am concerned I should not have to file fraud with my debit card but I am just to secure my 60 bucks. This is stealing!!!


This report was posted on Ripoff Report on 02/19/2014 06:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Score-Sense/Dallas-Texas/Score-Sense-took-2995-off-my-debit-in-January-and-February-Dallas-Texas-1124718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

PROBLEM SOLVED

AUTHOR: tom stevens - ()

Score Sense sent an email today and said I was approved for refund of $29.95 for January and February. Now seeing is believing.

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#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 Monday through Friday, 8AM to 5PM CST

 We look forward to assisting you.

 

Thank you,

ScoreSense

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