• Report: #1136882

Complaint Review: Score Sense

  • Submitted: Mon, April 07, 2014
  • Updated: Mon, April 07, 2014

  • Reported By: K70 — Upper Marlboro Maryland
Score Sense
Internet USA

Score Sense SCAM Internet

*UPDATE Employee: ScoreSense

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First they deceive you into thinking there is only a $1 fee for the trial period.  Once you enter your credit card information and hit submit, you find out you were charged $29.95. Now they do send an email telling you you have seven days to cancel and your card will not be charged the $29.95. 

The rip-off is this....once you miss that seven day window, and you cancel at any point after that, even though you have paid for AT LEAST one month of service, you no longer have access to the service as of THAT DAY! They try reducing the price, offering you all of these other services to not cancel. However, once you put your foot down and say "NO!" to it all, you're told, "Then your service is over," and they walk away with your $29.95, in my case for 10 days of service.

Once you pay for one month, you should be entitled to one month of service that ends 30 days from the membership date. They are just hijacking folks' money and providing not providing the promised service in return.

 


This report was posted on Ripoff Report on 04/07/2014 08:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Score-Sense/internet/Score-Sense-SCAM-Internet-1136882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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