• Report: #1138028

Complaint Review: Score Sense

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  • Submitted: Fri, April 11, 2014
  • Updated: Fri, April 11, 2014

  • Reported By: calipeach — irvine California
Score Sense
Internet USA

Score Sense lied about canceling multiple times and continues to take my money!! Internet

*UPDATE Employee: ScoreSense

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I've attempted to cancel my membership mulitples times since last year. I've called about 4 times and I've been continueously charged since then. I have all the statements and they've taken about $300 from my debit card! and this is only from when I finally thought they completely cancelled the "account". I want my money back and customer service representatives are no where even after staying on the phone for 45 min!


This report was posted on Ripoff Report on 04/11/2014 08:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Score-Sense/internet/Score-Sense-lied-about-canceling-multiple-times-and-continues-to-take-my-money-Internet-1138028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,

ScoreSense

 

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