• Report: #1058418

Complaint Review: ScoreSense

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  • Submitted: Tue, June 11, 2013
  • Updated: Tue, June 11, 2013

  • Reported By: Janice — Martinsville Virginia
ScoreSense
4447 North Central Expressway,Suite 110 PMB 406, D Dallas, Texas USA

ScoreSense Very Expensive Free Credit Scores Dallas Texas

*UPDATE Employee: ScoreSense

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I went online to check my credit card scores in April. I had to input my credit card info and pay $1.00. So I am reviewing my account last month and note a $29.95 charge went back another month and another such charge. So I called the number on the card -it is a company called ScoreSense.

I told the customer service rep that I never authorized these charges. He said it was plainly stated on the website that it was a seven day trial and after that the $29.95 charge would start each month. I notice they have several websites. I would have never agreed to such a charge and if I had seen such a notice, would never have proceeded. Anyhow, the person I called said that ScoreSense would send me an email to let me know if they would refund the money. I did recieve an email and they refunded the $1 !!! but are refusing to refund the other monies.


This report was posted on Ripoff Report on 06/11/2013 07:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/ScoreSense/Dallas-Texas-75205/ScoreSense-Very-Expensive-Free-Credit-Scores-Dallas-Texas-1058418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Janice,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,

ScoreSense

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