- Report: #769671
Report - Rebuttal - Arbitrate
Complaint Review: ScoreSense
ScoreSense4447 North Central Expressway dallas, Texas United States of America
ScoreSense SCORESENSE IS A SCAM! dallas, Texas
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I went online to view my yearly three credit reports, and made sure that what i was looking at was NOT any service with a trial period. Sure enough i ended up with a scoresense service unknowingly. No email, No warning saying you are signing up for something, nothing.
I called to cancel and get my refund. they tried to sell me more stuff, and after arguing that i was not interested, they told me they had to "submit a request" for my refund. not only that but the reason i didnt get any email from them before is because gmail sends their address straight to spam.
after i submitted my request for a refund, i received an email saying it was being processed.(Ha! straight to my inbox without touching any settings.) then today i get an email again saying my request was denied because im outside of my trial period.
I called them back determined to talk to a supervisor or the owner if need be. they put me on hold to transfer the call, but before i even talk to the supervisor, they come back on the line and say that my refund was granted and i should see it in 3-5 business days, starting monday.
so now i'll just have to wait and see if it really was that easy, or if this is more scamming.
This report was posted on Ripoff Report on 08/26/2011 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/ScoreSense/dallas-Texas-75205/ScoreSense-SCORESENSE-IS-A-SCAM-dallas-Texas-769671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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