• Report: #1006720

Complaint Review: ScoreSense

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  • Submitted: Thu, January 31, 2013
  • Updated: Mon, February 04, 2013

  • Reported By: Arliene — Malone New York United States of America
ScoreSense
4447 North Central Expressway Suite 110, Dallas,TX Internet United States of America

ScoreSense Credit Monitoring, Internet

*UPDATE Employee: ScoreSense

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In late December, 2012, I signed up for a free trial for a credit report with Score Sense.  There was no email sent to me indicating the free trial involved a $1 fee plus a $29.95 charge if I did not cancel within a few days.  The charge of $29.95 and $1 appeared on my credit card for which I received no free credit report.  When this charge was disputed, it was not approved under the excuse the cancellation did not occur before it was charged to my credit card.  I contacted the company as soon as I received my credit card summary showing I was charged on December 29, 2012.  No benefit was derived from this $30.95 cost.

This report was posted on Ripoff Report on 01/31/2013 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/ScoreSense/internet/ScoreSense-Credit-Monitoring-Internet-1006720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - (USA)

Hi Airlene,

If you would like to speak with someone directly, please contact our Customer Care team at 855-540-3895 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 8PM CST
Saturday, 8AM to 5PM CST
Sunday, 12PM to 6PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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