• Report: #1022441

Complaint Review: ScoreSense

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, March 02, 2013
  • Updated: Wed, March 06, 2013

  • Reported By: Pascal D — New York New York United States of America
ScoreSense
4447 north central Expressway suite 110 PMB 406 Internet United States of America

ScoreSense scoresense.com Dear Customer, Please note that I am not satisfied with your decision to refund only 2 months as you have taken money out of my account for the past 15 months $450. This is outrageous Internet

*Author of original report: ScoreSense full refund

*UPDATE Employee: ScoreSense

*Consumer Comment: comment

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Dear Customer care at scoresense.com,

Please note that I am not satisfied with your decision to refund only 2 months  as you have taken money out of my
account for the past 15 months  or $450. This is outrages coming from a company who is supposed to "protect identity theft and monitor credit fraud" I do not know who gave you that right. Your company never had authorisation nor had my Birth date or Social Security number as stated by your employee #810 Angel  on my past conversation with your customer service on February 28,2013 along with recordings of the conversation by Capital One Bank Fraud dept on the line  and myself who also
recoded the  entire conversation where it was confirmed you never had  personal information other than th regular name and address but you still went ahead into my credit card bank account and retrieved each end of the month $29.95 fraudulently.
Beside filing for fraud on your site at fraud@scoresense.com  I also filed on IC3.com a government reporting agency and  I will also go to the attorney general of my state in New York as well as the BBB to file a complaint and go viral on the Internet to make sure that the public is alerted of your practices, It is a shame that you can take advantage of citizen in this matter especially with the type of technology we have which could have prevented you to take money out of my credit card
account  ,you never had an authorization or an agreement, thus  without my knowledge since October 3 of 2011. In am indignated and will make sure the public knows about this.

This report was posted on Ripoff Report on 03/02/2013 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/ScoreSense/internet/ScoreSense-scoresensecom-Dear-Customer-Please-note-that-I-am-not-satisfied-with-your-1022441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on ScoreSense

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

ScoreSense full refund

AUTHOR: Pascal D - (United States of America)

Dear ScoreSence customer service and readers of Ripoff

I am please to announce your decision to refund me totally and credit back my credit card account . I wish your services will be  more cautious in the future as to avoid or prevent this type of fraud and scam on the Internet.
Sincerely

Respond to this report!
What's this?

#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - (USA)

Hi,

If you would like to speak with someone directly, please contact our Customer Care team at
855-540-3895 to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense
Respond to this report!
What's this?

#3 Consumer Comment

comment

AUTHOR: Jeanski - (USA)

Let me guess.. you signed up for the free trial and then forgot to cancel. Since you neglected to review your bank statement for 15 MONTHS you were charged for their service. Really? How did you manage to go 15 MONTHS without looking at your bank statement?  Had your reviewed it monthly you would have seen the charges right away and not lost so much money.

Sorry, but I think this one is on you.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.