• Report: #990867

Complaint Review: ScoreSense.com

  • Submitted: Thu, January 03, 2013
  • Updated: Fri, January 04, 2013

  • Reported By: Disappointed — Willoughby Ohio United States of America
ScoreSense.com
Internet United States of America

ScoreSense.com Fraudulent, deceptive & unhonorable , Internet

*Author of original report: Fradulent, Deceptive, Unhonorable

*UPDATE Employee: ScoreSense

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I was goimg to inquire about credit monitoring services, I completed the application but decided not to submit it. Since I didn't subscribe, I didn't think anymore about it. Several months later, I was running across my bank statement only to find that ScoreSense was withdrawing every month. When I contacted them, they agreed to discontinue the fictious acct but wouldn't confirm whether or not I would be reimbursed, they sent me an email stating that I failed to discontinue svcs before those months. Had I known about the supposed acct, I would've...it's not like they proivided any services in which would've notified me of the account.  

This report was posted on Ripoff Report on 01/03/2013 04:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/ScoreSensecom/internet/ScoreSensecom-Fraudulent-deceptive-unhonorable-Internet-990867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner
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#1 Author of original report

Fradulent, Deceptive, Unhonorable

AUTHOR: Disappointed - (United States of America)

Upon their request, I contacted their supposed Customer Care Center. Not only were they not helpful, they have no Corporate Official to speak with? Really no one in charge? A Buyer Beware needs to be placed on this website!!! How they were able to pull my information without me actually pressing the submit button is beyond me. A legitimate business would've notified their customers, information about them and what services they provide. A legitimate business wouldn't belittle themselves to steal information and deceptively withdraw funds for services they are not providing.
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#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - (USA)

Hi,

If you would like to speak with someone directly, please contact our Customer Care team at 855-540-3895 to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 8PM CST
Saturday, 8AM to 5PM CST
Sunday, 12PM to 6PM CST

We look forward to assisting you.

Thank you,
ScoreSense
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