• Report: #1074576

Complaint Review: Scoresense

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  • Submitted: Fri, August 09, 2013
  • Updated: Fri, August 09, 2013

  • Reported By: kim — auburn Washington
Scoresense
4447 North Central Expressway Dallas, Select State/Province USA

Scoresense They took money off my debit card w/o authorization Dallas Texas

*Author of original report: Scoresense

*UPDATE Employee: ScoreSense

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 This company offered a $1 sign up fee and 29.95 a month after unless you cancel within 7 days. I wanted to cancel within 7 days and but they offered $9.99 a month for one full year. I took that offer but the next month I was billed $29.95. Then I called back to cancel for good and they kept insisting that I was only charged the $9.99 and not the $29.95. I told them no thanks I want to cancel anyway. That was 6 month ago! Every month they keep withdrawling 29.95 off of my debit card. When I call to ask why they always say, "We have no record of you calling at all" Now I am going to have to cancel my debit card and get a new one. Grrr


This report was posted on Ripoff Report on 08/09/2013 07:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresense/Dallas-Select-StateProvince-75205/Scoresense-They-took-money-off-my-debit-card-wo-authorization-Dallas-Texas-1074576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 Author of original report

Scoresense

AUTHOR: kim - ()

 I did contact you. 3 times and I've sent a letter.

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#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Kim,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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