• Report: #1109396

Complaint Review: Scoresense

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  • Submitted: Mon, December 23, 2013
  • Updated: Mon, December 23, 2013

  • Reported By: Mrs. Rogers — Camby Indiana
Scoresense
4447 North Central Expressway Suite 110 PMB 406 Dallas, Texas USA

Scoresense OTL ScoreSenseScoreSense, a Product of One Technologies Unauthorized monthly charges Dallas Texas

*UPDATE Employee: ScoreSense

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 On December 22, 2013 we noticed a charge to our credit card that we did not recognize.  Turns out this company has been charging us a monthly fee of $29.95 since January of 2013 without our authorization.  Had to call my financial institution and cancel our credit cards. 

Called ScoreSense and they played oblivious to the situation and tried to "sell" us into keeping the sevice and how great it is and if we do keep it, they won't charge us as much.  Told them we didn't agree to it in the first place and they need to cancel and refund our money asap.  Just continued to try to sell it to us. 

Filed a report with our state's attorney general's office, our financial instituation and this report.  We'll be sending letters to ScoreSense as well to try to recoup our stolen funds


This report was posted on Ripoff Report on 12/23/2013 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresense/Dallas-Texas-75205/Scoresense-OTL-ScoreSenseScoreSense-a-Product-of-One-Technologies-Unauthorized-monthly-c-1109396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Mrs. Rogers,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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