• Report: #1128889

Complaint Review: Scoresense

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  • Submitted: Thu, March 06, 2014
  • Updated: Fri, March 07, 2014

  • Reported By: Anonymous — Ashland Oregon
Scoresense
Internet, Select State/Province USA

Scoresense Planning advance protection from ripoff after canceling registration Internet

*UPDATE Employee: ScoreSense

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I subscribed to a trial membership for $1.00 to obtain my credit scores.

I admit a red flag went up when the detailed questions included my SS number and my mother's maiden name!

Alas, I ignored my gut!

I received a membership # vis email and an outline of what was included in the membership.  I suspected it was more than $1 worth.

I canceled my membership by phone but the Scoresense person kept talking, and talking and...I finally told him I had to end the session and hung up. 

Another red flag!

I received via email confirmation (and confirmation number) that my membership had been canceled.  No mention of $! refund, but who cares. 

How can I prevent any charges to my Visa account, either now or in the future.  After reading thru the complaints I realize my gut was right on, as usual.


This report was posted on Ripoff Report on 03/06/2014 11:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresense/Internet-Select-StateProvince-Internet/Scoresense-Planning-advance-protection-from-ripoff-after-canceling-registration-Internet-1128889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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