• Report: #1133911

Complaint Review: Scoresense

  • Submitted: Wed, March 26, 2014
  • Updated: Wed, March 26, 2014

  • Reported By: dena —
Scoresense
, Texas USA

Scoresense non-refund, ripoff, scam, rude Texas

*UPDATE Employee: ScoreSense

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I created an account on scoresense to check my credit reports. They charge $1 for the first 7 days, and then 29.95 if you wat to continue the services. I logged in, pulled my credit reports, and then was done. 

I called them 2 days later (well within the 7 day window) to cancel my account and was told it was canceled. However, they charged me the $29.95 for 2 months, and when I called them they say they have no record of the cancellation, and therefore refuse to credit me back the money. SCAM!!!


This report was posted on Ripoff Report on 03/26/2014 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresense/Texas/Scoresense-non-refund-ripoff-scam-rude-Texas-1133911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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