- Report: #1143523
Report - Rebuttal - Arbitrate
Complaint Review: Scoresense
Scoresense Made me pay for a service they didn't provide. Dallas Texas
*Author of original report: I tried....
*UPDATE Employee: ScoreSense
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Upon cancellation of services I was "offered" a free 2 week extension to my account. I had declined this offer and told them I just wanted the services cancelled. When I saw my debit card was still billed for the next month, I called back and asked a representative why when I had cancelled the services. I was told due to canceling the service a few hours after the "deadline" I was charged for the full next month. I had then told her I was never told I was going to have to pay for the full next month, but I was offered 2 free weeks beyond the day I wanted to cancel. Why would you offer someone 2 free weeks when your billing them for the next month anyways? You would think they would have to provide that service for the next month anyways?!?! RIP-OFF!!!!
This report was posted on Ripoff Report on 05/02/2014 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresense/internet/Scoresense-Made-me-pay-for-a-service-they-didnt-provide-Dallas-Texas-1143523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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