• Report: #1137894

Complaint Review: Scoresense

  • Submitted: Thu, April 10, 2014
  • Updated: Thu, April 10, 2014

  • Reported By: lovemycash — fresno California
Scoresense
Internet USA

Scoresense Scoresense are ripoff they have told me that the when i cancel that it was over the seven day. I call the coustomer service all they told me that i have gone over the seven day trial but they don't tell u that the first day starts when you first sign up Internet

*Consumer Comment: scam and bunch of ,,,,

*Consumer Comment: bunch of liars

*Author of original report: lovemycash

*UPDATE Employee: ScoreSense

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Scoresense are ripoffs i canceled my seven day trial they said i cancel after the seven day. they sure don't tell u that it start when u first start up. They also told me that they sent me a welcoming email that i never got. this company need to be stop because they are big ripoffs.


This report was posted on Ripoff Report on 04/10/2014 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresense/internet/Scoresense-Scoresense-are-ripoff-they-have-told-me-that-the-when-i-cancel-that-it-was-ove-1137894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

scam and bunch of ,,,,

AUTHOR: ari hernz - ()

 they are totally scam. They hang up on you, They don't give you a refund, and have excuses for everything. Bunch of Liars

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#2 Consumer Comment

bunch of liars

AUTHOR: ari hernz - ()

 MY wife and I entered in the trial for $1.00. we called five days after and they hanged up twice when I told them that we didn't want anything with them. Their credit report sheet is not clear and its a total scam., Then my wife called the 6th day and she was told that they will cancel and to wait for 5 business day. Two days after, I received an email stating that it was denied. I called again and they said that it was too late. I am calling the bank today to report this as a non-authorized transaction because I did not authorized it, I called before the 7 day trial. They are so unprofessional and liars, YEs I said,, return my $29.95 times 2 and that's it. I am going to report them in the business bureau too and in Facebook, twiter, linked ,,,, etc, etc, etc. Bunch of crappy people there.

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#3 Author of original report

lovemycash

AUTHOR: lovemycash - ()

I have  already contacted your coustomer serves and they told me that they could do anything about it . All I want is for u to refund my $29.95 and also let people no that the first day that u except the seven day trial is when it starts

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#4 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,

ScoreSense

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