• Report: #1065376

Complaint Review: Scoresense

  • Submitted: Mon, July 08, 2013
  • Updated: Mon, July 08, 2013

  • Reported By: Pendnace — Sioux City Iowa
Scoresense
Internet USA

Scoresense Take your money  Internet

*UPDATE Employee: ScoreSense

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Ripoff they take your money.  I had the trial until 7/3/13 8:11pm.  If you cancel before the your account will not be charged.  Called on 7/3/13 before they closed and was on hold for 20min with no responce.  Tryed to call the next day and they are closed for the holiday.  Called back on 7/5/13 to cancel.  In the mean time they had already got the money from my account.  When I canceled i requested the refund of 29.95 they advise they have to submit a request.  When I called 7/8/13 to ask why the refund was denied she stated i did not cancel in time.  I told her that I tried and was unable to get a customer service rep. she informed my that well we was here to take calls.  Not very happy with service.


This report was posted on Ripoff Report on 07/08/2013 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresense/internet/Scoresense-Take-your-moneynbsp-Internet-1065376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,

ScoreSense

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