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Report: #1065376

Complaint Review: Scoresense - Internet

  • Submitted:
  • Updated:
  • Reported By: Pendnace — Sioux City Iowa
  • Author Not Confirmed What's this?
  • Why?
  • Scoresense Internet USA

Scoresense Take your money  Internet

*UPDATE Employee: ScoreSense

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Ripoff they take your money.  I had the trial until 7/3/13 8:11pm.  If you cancel before the your account will not be charged.  Called on 7/3/13 before they closed and was on hold for 20min with no responce.  Tryed to call the next day and they are closed for the holiday.  Called back on 7/5/13 to cancel.  In the mean time they had already got the money from my account.  When I canceled i requested the refund of 29.95 they advise they have to submit a request.  When I called 7/8/13 to ask why the refund was denied she stated i did not cancel in time.  I told her that I tried and was unable to get a customer service rep. she informed my that well we was here to take calls.  Not very happy with service.

This report was posted on Ripoff Report on 07/08/2013 05:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/scoresense/internet/scoresense-take-your-moneynbsp-internet-1065376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

POSTED: Tuesday, July 09, 2013

Hi,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,

ScoreSense

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