- Report: #960202
Report - Rebuttal - Arbitrate
Complaint Review: Scoresense.com
Scoresense.com4447 North Central Expressway, Suite 110 Dallas, Texas United States of America
Scoresense.com Beware of Scoresense.com's 'Free' 7 day trial period is NOT free Dallas, Texas
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
However, when I checked my bank account on Monday, I saw a charge for $29.95 for the subscription that was cancelled. I immediately called again...I was told that the free trial period ended at 11:20 a.m. and that I had called to cancel the subscription after that time. I explained that I was unable to get through. The gentleman that I spoke with on Monday said that he will submit a request or refund with that explaination and that I should have my refund by Thursday.
When I checked my bank account today, Thursday, I saw that I did receive a refund...$1, that I had paid at the beginning of the free trial period. Once again, I called...this time, I was informed that my request for refund of the $29.95 was denied because I cancelled after the expiration of the 'free trial period'. (I cancelled approximately 45 minutes after the expiration because that was the first that I was able to get through to Scoresense on the phone).
At this point, I asked to speak to a supervisor, 'Josh', who in response to my explanation of why I couldn't call prior to the expiration time was that I could have called on Saturday! I said, well then that would make it only a 6 day trial period. 'Josh' said that he would re-submit my request for a refund with my explanation and that I would receive an email from them prior to the end of business today. As of this moment, I have not received any confirmation or email whether or not they will refund. I simply want my $29.95 for a service that I am not subscribed to.
This company clearly scams people who really cannot afford it....
This report was posted on Ripoff Report on 10/25/2012 05:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresensecom/Dallas-Texas-75205/Scoresensecom-Beware-of-Scoresensecoms-Free-7-day-trial-period-is-NOT-free-Dallas-T-960202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.