• Report: #1066483

Complaint Review: Scoresense.com

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  • Submitted: Fri, July 12, 2013
  • Updated: Fri, July 12, 2013

  • Reported By: Richard — Westminster Colorado
Scoresense.com
4447 North Central Expressway Suite 110 PMB 406, D Dallas, Texas USA

Scoresense.com ScoresenseOTL*ScoresenseOne Technologies LP Entered information to receive credit report for $1.00 then called and canceled. Saw charge the next month. Dallas Texas

*Author of original report: Satisfactory resolution

*UPDATE Employee: Score Sense

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On 6-8-13 I entered information to receive a credit report for $1.00 then promply canceled the service and wrote the confirmation number on a piece of paper, that I cannot find. 

 

Giving the benifit of dought, I assumed that this was a reputable company and missed the initial charge to my bank account in June. 

 

On the one month annaversery another charge appeared on my bank account and I again called the company to get reimbursed .

 

The company then did refund the initial $1.00 but kept the two fradulent charges of $29.95.


This report was posted on Ripoff Report on 07/12/2013 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresensecom/Dallas-Texas-75205/Scoresensecom-ScoresenseOTLScoresenseOne-Technologies-LP-Entered-information-to-receive-1066483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Satisfactory resolution

AUTHOR: Richard - ()

I called again and spoke with a representative in Customer Care, Erica and explained my situation to her and she promply refunded the two charges of $29.95 that were in question.  This has altered my perception of the company and I feel that they did act in a professional reputable manner.

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#2 UPDATE Employee

Score Sense

AUTHOR: ScoreSense - ()

Hi Richard,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,

ScoreSense

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