• Report: #1138767

Complaint Review: Scoresense.com

  • Submitted: Mon, April 14, 2014
  • Updated: Mon, April 14, 2014

  • Reported By: Roger — Bartlesville Oklahoma
Scoresense.com
4447 North Central Expressway Su110 Dallas, Texas USA

Scoresense.com Charged me 29.95 per month for a credit monitoring service after offering me some credit scores for $1. Don't know how they got to my credit card Dallas Texas

*UPDATE Employee: ScoreSense

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I THINK A FREE CREDIT REPORT OR REPORTS WERE OFFERED. I DID NOT NOTICE IT UNTIL PREPARING 2013 INC TAX THIS YEAR BUT THIS COMPANY HAS BEEN CHARGING ME $29.95 A MONTH FOR THE LAST 12 MONTHS (SOME MONTHS TWICE) 9ON MY CREDIT CARD) FOR SOME KIND OF CREDIT SCORE MONITORING SERVICE. I KNOW I DID NOT ORDER THIS SERVICE AND I AM SURE I DID NOT GIVE THEM MY CREDIT CARD # OR AUTHORIZATION TO CHARGE ME ANYTHING. AS FAR AS I KNOW I HAVE RECEIVED NOTHING FOR THE SERVICE IN THE PAST 12 MONTHS. I DID CANCEL THE SERVICE A FEW DAYS AGO AND ASKED FOR MY MONEY BACK. THEY GAVE ME CREDIT FOR ONE MONTH AND DISAPPROVED ALL THE OTHER MONTHS. I DID CALL MY CREDIT CARD COMPANY TO DISPUTE THESE CHARGES BUT THEY SAID THEY COULD ONLY GO BACK 4 MONTHS. IT LOOKS LIKE I AM OUT SEVERAL HUNDRED DOLLARS FOR THIS SCAM UNLESS SOMETHING ELSE HAPPENS.


This report was posted on Ripoff Report on 04/14/2014 02:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresensecom/Dallas-Texas/Scoresensecom-Charged-me-2995-per-month-for-a-credit-monitoring-service-after-offering-1138767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Roger,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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