- Report: #960089
Report - Rebuttal - Arbitrate
Complaint Review: Scottsdale Ridge Medispa
Scottsdale Ridge Medispa7344 East Deer Valley Road, Suite 100 Phoenix, Arizona United States of America
Scottsdale Ridge Medispa Jacqueline Starr-Hubert; Kristina Rudgear talentless, clumsily-trained, dishonest practitioners only know one way to administer Botox, lie to clients, refuse to refund your money Phoenix, Arizona
*Author of original report: "Current Client" needs to read more carefully
*Consumer Comment: Current Client
I specifically told the technician what I wanted - she pretended to listen and assure me she understood and could do it - then she did something else!
When the desired result was of course not achieved, I contacted management to ask for a refund. They refused. Very disappointing not only was I out the money but had to wait 8 months before getting the procedure done correctly elsewhere (it takes that long for the botched Botox to wear off).
In addition to refusing to refund my money, the tech apparently lied to her manager and told her she had tried to up-sell me (get me to buy more units of Botox) and that it was my refusal that caused the problem. The truth is that she never mentioned more units would be needed, and indeed, the units were simply placed in the wrong spots, so it was a matter of location, not quantity.
Scottsdale Ridge Medispa hires staff to administer Botox that have only minimal training. To protect themselves when they botch a job, they lie. This clinic has no plan for clients with requests that deviate from the most standard, simple applications of Botox. Rather than LISTEN to the client, admit they don't have the skill to perform the requested procedure, and make a referral, these folks just take your money and mess up your face.
Scottsdale Ridge Medispa is stealing peoples hard earned money and lying to their clients.
This report was posted on Ripoff Report on 10/25/2012 02:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scottsdale-Ridge-Medispa/Phoenix-Arizona-85255/Scottsdale-Ridge-Medispa-Jacqueline-Starr-Hubert-Kristina-Rudgear-talentless-clumsily-tr-960089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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