- Report: #1034924
Report - Rebuttal - Arbitrate
Complaint Review: Scully Rogers LTD
Scully Rogers LTD2222 Kalakaua Ave Honolulu, Hawaii United States of America
Scully Rogers LTD Debit Check Card Fraud! Honolulu , Hawaii
*REBUTTAL Owner of company: Rubuttal for Ripoff Report
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already been taken out of the account on 12/5. On 12/6 I received a very vague response from S. Rogers that a "cancellation fee" would apply and immediately after discovered that he had already helped himself to an additional $430.08. No further documentation was sent requesting signature or authorization for a "cancellation fee" once we received confirmation for the unit. In his attached VRBO confirmation letter, no further information was given in regards to a cancellation fee or a
cancellation policy for those booking under 45 days.
In short, I did not authorize the second transaction via fax, email, swipe, check, or anything; I only stated that I understood that the initial $200 non refundable deposit would cover the cancellation. Prior to 12/6, there was no indication that any further money would be taken or requested before check in, the balance would be due at check in. The $200 + $430.08 for a grand total of $630.08 money he has taken towards condo rental and cancellation far surpasses any amount signed or
authorized for. I have contacted Scully Rogers via phone as well as via email and we are unable to come to an agreement. He referred us to his rental agreement but the numbers and policies do not apply to the amount taken and there is no additional "cancellation fee" listed, no further documentation was sent explaining this supposed "cancellation fee".
They helped themselves I didn't even authorize the transaction!
This report was posted on Ripoff Report on 03/14/2013 07:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scully-Rogers-LTD/Honolulu-Hawaii-96815/Scully-Rogers-LTD-Debit-Check-Card-Fraud-Honolulu-Hawaii-1034924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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