- Report: #634915
Report - Rebuttal - Arbitrate
Complaint Review: Seal Rite Windows
Seal Rite Windows4030 S Pipkin Rd Lakeland, Orlando, Florida United States of America
Seal Rite Windows Revco Gigantic scam. Hired and fired with-in a month because I couldn't "close" deals. Lakeland, Orlando, Florida
*Consumer Comment: Can we say disgruntled employee..
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I was hired by Seal Rite Windows formerly known as Revco. I started at the beginning of August and had to go through an intensive trainging program from which I was going to get paid minimum wage ($7.21 p/hr) until I made it through the training and completed a test. You dont receive your first check untill your third week in.
When I received my first check it was for a total of $166.00 for 23.30 hours. I don't know how they do their figuring but I had to be at training at 9:30 A.M. and didn't get out until sometimes 4 or 5 P.M. . Well I let it go because the guy who was in training a week ahead of me said his was right around the same amount. Also, I had to drive to Orlando on a regular basis for training and was not reimbursed for any gas that was used traveling to and from. Upon completion of in office training and passing their test you then start "field training". Field training consists of driving ridiculous amounts of miles to meet with Andrew Williamson or riding with Richard Foster for the day. They want to watch and make sure you can do a company story and product demo correctly. After they deem you worthy enough then they give you your own "leads" and send you out on your own.
This is how their scam works.
You go to the persons house (typically and elderly person) and warm them up. This consists of making small talk with them until you feel they're relaxed and comfortable with you. You then do a measuring and evaluation which consists of walking around the outside and inside of their house showing them where their problems are with their windows. When done with that you take them to the kitchen table to do a company story. Before the company story begins you are told to ask them two questions. 1) "How long have you been thinking about replacing your windows?" 2) "What made you decide to do it today?" Depending on their response you either start your company story or reply with this: "Mr./ Mrs. Doe, please don't misunderstand me we will take your business today, 6 days from now even 6 months from now. C'mon let me show you what we've got."
You then go through your company story and product demo. Before you give the customer the price you say this: "Mr./ Mrs. Doe, other than price or payment would there be any reason we couldn't get your project started today?" Depending on response you come back with: "Great, I'm not going to let price or payment get in the way of you and your family getting what you need and deserve" Then you quote the price.
Before giving them the price you already know three diffferent pricing options starting with the highest or their "Factory Direct Investment Cost" and going all the way to their lowest price. When you drop to the lowest price it involves using the customers phone to call your boss and reiterate a script you have to memorize. If you would like the details of this phone close please contact me I have it wrote down word for word. It is just to long to type on here.
Yesterday, Thursday August, 26th 2010 I got to do my first sale from start to finish, with Richard Foster, my Sales Manager, observing me. I sold the sale at $18,332.00. On the way back to the office I was told I wouldn't get commission on that sale due to the fact that I was still in training, so Richard took credit for the commission.
Today, Friday August, 27th 2010 I showed up at work and within an hour and a half was fired because I needed to learn how to close deals better and Richard didn't feel comfortable enough with my closing abilities. Strange how I closed an $18,332.00 deal yesterday, but today my closing abilities where bad enough to be fired. This whole company is a worthless scam and I sincerely apologize to the woman I sold those windows to yesterday. I will be in contact with her today to tell her to cancel her order.
To all those who read this. Avoid this company and employees at all costs.
This report was posted on Ripoff Report on 08/27/2010 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Seal-Rite-Windows/Lakeland-Orlando-Florida-33811/Seal-Rite-Windows-Revco-Gigantic-scam-Hired-and-fired-with-in-a-month-because-I-couldnt-634915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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