- Report: #1139277
Report - Rebuttal - Arbitrate
Complaint Review: Seal Skin Covers/ Elite Covers
Seal Skin Covers/ Elite CoversInternet USA
Seal Skin Covers/ Elite Covers Sold a cover they did not have, shipped partial order $25.00 , and then showed FedEx dropped off the complete order. Ongoing still ! California Internet
*Author of original report: Money Refunded / Sealskins
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I purchased a 17' Boston Whaler Montauk Boat Cover from these guys on March 24th 2014 . I waited about 9 days before anything was shipped , and never received an email confirmation on it. It was a Cover, Poles support, and Bimini cargo storage bag. FedEx dropped off a box with only the support poles. When I called and waited 2 days for a reply, they said it showed delivered. I expressed to them something was, but not my full $377.90 order. After recognizing the error, they started the entire process again. What size is the Boat, Model, Beam, Center Console, etc. So Cover arrives about a week later. Wrong size and color. Ordered Grey, sent Blue. And could fit 1 and a half boats. Call request a RMA# to return it. They did send a FedEx label prepaid. Had to take to FedEx cause thety didn't show up. I check on the status of the package. They got it on a Monday. I asked about my refund. They send me a CREDIT has been applied email. [continued below]....
This report was posted on Ripoff Report on 04/16/2014 08:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Seal-Skin-Covers-Elite-Covers-/internet/Seal-Skin-Covers-Elite-Covers-Sold-a-cover-they-did-not-have-shipped-partial-order-25-1139277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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