- Report: #856884
Report - Rebuttal - Arbitrate
Complaint Review: Sealy Mattress Company
Sealy Mattress CompanyTrinity, North Carolina United States of America
Sealy Mattress Company Sealy Mattress Waranty is Intended to Make You Never File a Claim Trinity, North Carolina
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It became obvious to me that this company's objective is to grind down requests for warranty replacement and get them to finally give up out of frustration. And if they get even half of those who wish to get this company to honor its warranty, then obviously the company has saved a lot of money.
I tried to cooperate with them, even phoning them twice and remaining on the line, despite exceptionally long hold times. In the end, they showed their true colors to me. I will NEVER PURCHASE A MATTRESS FROM THIS COMPANY AGAIN. Just because it's a well known brand name, doesn't mean that the current management doesn't exploit that trust to its own benefit.
This report was posted on Ripoff Report on 03/20/2012 03:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sealy-Mattress-Company/Trinity-North-Carolina-/Sealy-Mattress-Company-Sealy-Mattress-Waranty-is-Intended-to-Make-You-Never-File-a-Claim-856884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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