- Report: #962414
Report - Rebuttal - Arbitrate
Complaint Review: Search Control
Search Control8930 E. Raintree Road Suite 300 Internet Scottsdale, Arizona United States of America
Search Control Search Engine Optimization,more like Search Engine Decimation Charged Thousands cost me tens of thousands in lost business Carl Smith Internet Scottsdale, Arizona
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The previous campaign had 680 negative key words and was set to exact match. When I contacted Doug Brown for a resolution he did not offer any solution. I fired Search Control and hired another SEO company to fix what they had done. Helix House told me that my rankings had tanked and that the adwords was the worst they had ever seen. Helix House said that my account suffered severe consequences and my quality scores were so low that it would take several weeks to build a new campaign. Helix House composed a letter for me to negotiate a settlement with Search Control. I sent the letter to Doug Brown and when he received the letter he told me he would only discuss the issue if I would bring someone from Helix house to his office. This was a ridiculous request to have someone from Helix House to take time away from their customers and business to dispute with an unreasonable person. Since hiring Helix House in August My rankings have me on the first page for several keywords. If you are considering doing business with this company do your homework and Beware! I have the letters and emails along with Google analytics and adwords reports and phone call tracking.
This report was posted on Ripoff Report on 10/30/2012 09:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Search-Control/Internet-Scottsdale-Arizona-85260/Search-Control-Search-Engine-Optimizationmore-like-Search-Engine-Decimation-Charged-Thou-962414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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