• Report: #1160697

Complaint Review: Sears Air Duct Cleaning

  • Submitted: Wed, July 09, 2014
  • Updated: Wed, July 09, 2014

  • Reported By: Kerry — Springfield Virginia
Sears Air Duct Cleaning
Lorton, Virginia USA

Sears Air Duct Cleaning Sears used to have such a good reputation Lorton Virginia

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Truth in advertising. After reading many reviews and asking many companies about their cleaning practices, I selected Sears. The entire process took an hour and a half. They did not seal off the vents (as the phone contact led me to believe); therefore, in spite of a powerful truck-mounted vacuum, it doesn't suck - kind of like taking a vacuum hose, cutting holes in it, then trying to pick up dirt. After the job was done, they cut a hole above the blower and showed me that it needed to be cleaned which they would do for a company price of just $750, but if that sounded too high, the technician was willing to work with me and do it for a mere $250. Does this sound at all like a scam? I called Sears and asked to speak with a manager there and was told by a rather rude receptionist that the manager was in a meeting and couldn't be disturbed. I did not let them clean the motor. So I lost $215, and my system is not clean?

This report was posted on Ripoff Report on 07/09/2014 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Air-Duct-Cleaning/Lorton-Virginia-22079/Sears-Air-Duct-Cleaning-Sears-used-to-have-such-a-good-reputation-Lorton-Virginia-1160697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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