Sears Auto Center Greenville, Ms. Mgr. Fred Deflected Dunlop tire Greenville Mississippi

That problem is covered by the manufactuers warranty. Unfortunately though, no one at the store, not even the manager can garuntee a delivery time. There are 3 ways to get that tire into the store, Either by ordering it from another store and waiting on them to ship it, ordering thru our warehouse but usually you've got to order it atlest 5 days before the delivery date of their normal shipment. Or, depending on the exact tire, which you didn't say what it was, you can order direct from the manufacture.

As far as them asking you for a payment, I'm just assuming the associate may have been new. It is per company policy to obtain payment before ordering a tire. Since this was a warranty issue, they shouldn't need to do this unless the tire was very old and you were not getting a complete credit.

Sears road hazzard coverage is nice to have. It covers you if you have damage to the tire, such as a bubble from a belt seperation that is generally cause from impact to the tire. It also covers flat repairs, and covers you if the tire is beyond repair. Unless you are very experienced in this field, it is easy for someone to assume your problem was caused by an impact, which would be covered under the RH coverage. It isn't very common that this type of problem is a defect. I've been in this industry for years and I have only seen this type of defect once.