- Report: #245980
Report - Rebuttal - Arbitrate
Complaint Review: Sears Auto Center
Sears Auto Center13131 Preston Rd Valley View Center Dallas, Texas U.S.A.
Sears Auto Center Blatant Incompetence and they charge you for it. Cannot perform duties they advertise they do. RIPOFF Dallas Texas
*Consumer Comment: Also found incompetence during MY visit.
*UPDATE Employee: Sounds like a bad tire
*UPDATE EX-employee responds: radial tire pull
*Author of original report: Sears stuck with issue to solve problem
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Even though they are attempting to do something without charge, the incompetence of not solving the problem is costing us time, thus money. This company, purporting to be the pinnacle of customer satisfaction, cannot find a way to satisfy this customer.
Be forewarned. Anyone should think twice before having even the simplest of service done on their vehicle at this location. Satisfaction is sacrificed for frustration without much concern on their part.
This report was posted on Ripoff Report on 04/28/2007 09:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Auto-Center/Dallas-Texas-75240/Sears-Auto-Center-Blatant-Incompetence-and-they-charge-you-for-it-Cannot-perform-duties-t-245980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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