- Report: #321730
Report - Rebuttal - Arbitrate
Complaint Review: Sears Auto White Oak, MD
Sears Auto White Oak, MD11259 New Hampshire Av Silver Spring, Maryland U.S.A.
Sears Auto White Oak, MD Sears ripped me off by installing an unnecessary $438 alternator Silver Spring Maryland
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On March 7 I talked to an Assistant Manager at Sears Auto who told me it's common practice when Sears Auto can't fix a customer's car to have them take it elsewhere for repairs and Sears will refund the money paid.
On March 27 I talked to the Sears Auto Manager Matt and he refused to provide any compensation for installing the altenator claiming my car needed it. Even after installing the altenator my car's battery died within 48 hours of not using it. Clearly it was not the altenator being defective but Sears incompetent technicians refused to admit it.
Be wary of going to Sears to get your car repaired. I see from this web site there are a lot of complaints against Sears for auto repairs.
Silver Spring, Maryland
This report was posted on Ripoff Report on 03/27/2008 05:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Auto-White-Oak-MD/Silver-Spring-Maryland-20904/Sears-Auto-White-Oak-MD-Sears-ripped-me-off-by-installing-an-unnecessary-438-alternator-321730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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