- Report: #2576
Report - Rebuttal - Arbitrate
Complaint Review: Sears Automotive
Sears Automotive1425 West Southern Ave. Mesa, Arizona U.S.A.
Sears Auto, Mesa, Az. New truck in for warrantee work Aug.1999- where is it?
* : Sears Still bites
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Left it at the Sears auto in Mesa, Az., & explained what had happened and I made arrangements to use a friends car-they could have the trcuk for 4, 5, 7 days or up to 2 weeks if needed, just make the the NEEDED REPAIRS- THAT WERE UNDER WARRANTY & ALREADY PAID FOR.....!!!!! and so I could get to my new job, before I lost it. Sometime between monday when I left it & the follwing week on tuesday I attempted to get my truck...but it was gone. No one knew for sure where or when, but they sure did not have the truck.
The truck was a 1996 Ford, new bed liner, tow pakage, new shocks (Rancho H.D.), tow bumper with hitches and other nice addons, in fact I probably had just spent close to $3,000.00 on it. Here it is July. 2000, 5 weeks shy of being missing for a year and do you think they have done anything to help. No. I have been treated like a criminal by their people, when I am the victim.
I am still stranded in Phoenix, working, but not at the job I was heading to the coast for. Sears attitude is & was pertaining to my truck, aorry but we are not responsible. One of their insurance people even told me when I said I may have to walk over 100 miles a day to work, "sounds like a personal problem".
Also I am out a new truck. Oh, I have had phone calls from one of their stores (an emplyee) that they know where my truck is but then they hang up. I have it on a recorder. Be careful when going to Sears....
This report was posted on Ripoff Report on 07/02/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Automotive/Mesa-Arizona-85202/Sears-Auto-Mesa-Az-New-truck-in-for-warrantee-work-Aug1999-where-is-it-2576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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